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Account management


KPIs in ‘Account management’

Average number of accounts per account manager

Average number of accounts per account manager.

Listed in:
This KPI is most used for:
Operational Excellence

Average number of contacts per account

Average number of contacts per account.

Listed in:
Tags: ,
This KPI is most used for:
Operational Excellence

Product Knowledge

Ability to effectively present and train on the entire product line, while bringing total value to the customer, dealer or distributor.
This KPI is most used for:
Operational Excellence

Average number of contact moments per account

Average number of contact moments per account.

Listed in:
Tags: ,
This KPI is most used for:
Customer Intimacy
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