Airport

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Key Performance Indicators

% of lost bags/luggage
Percentage of lost bags/luggage.
This KPI is most used for:
Operational Excellence
,
% of air carrier delays
Percentage delay of flights due to factors like cleaning, fueling, baggage loading and unloading, etc.
This KPI is most used for:
Operational Excellence
,
% of total revenue from non-aviation activities
Percentage of total revenue from non-aviation activities.
This KPI is most used for:
Product/Service Differentiation
% of flights diverted
Percentage of diverted flights.
This KPI is most used for:
Operational Excellence
,
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