Alignability Problem Management

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Home > > > > Alignability Problem Management

Key Performance Indicators

% of Problems without activity
Percentage of problems without activity.
This KPI is most used for:
Cost Leadership
% Problems with status pro-active
Percentage of problems with status pro-active.
This KPI is most used for:
Operational Excellence
% closed problems with status ‘dead end’
Percentage of closed problems with status ‘dead end’.
This KPI is most used for:
Cost Leadership
% problem analysis duration within deadline
Percentage of problem analysis duration within deadline.
This KPI is most used for:
Customer Intimacy
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