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ASL & BiSL | Information Technology


KPIs in ‘ASL & BiSL | Information Technology’
tagged with ‘call’

This KPI is most used for:
Operational Excellence
This KPI is most used for:
Operational Excellence

Number of new calls

The numbers can also be compared with standards, agreements with end-users or customers. The number of new calls also explain what is going on in ...

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This KPI is most used for:
Operational Excellence

Number of open calls

Number of open calls.

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