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ASL & BiSL | Information Technology


KPIs in ‘ASL & BiSL | Information Technology’
tagged with ‘failure’

This KPI is most used for:
Operational Excellence

IT Service Continuity Plan testing failures

Number of annual IT Service Continuity Plan testing failures The aim is to measure the number of failures to the services that were observed during ...
This KPI is most used for:
Operational Excellence

Critical-time failures

Number of failures of IT services during so-called critical times. Critical time is the time that a service /must/ be available, for example for financial ...
This KPI is most used for:
Operational Excellence

Critical-time outage

Total outage from critical time failures in IT services. Critical time is the time that a service /must/ be available, for example for financial systems ...
This KPI is most used for:
Operational Excellence
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