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ASL & BiSL | Information Technology


KPIs in ‘ASL & BiSL | Information Technology’
tagged with ‘schedule’

Availability (excluding planned downtime)

Percentage of actual uptime (in hours) of equipment relative to the total numbers of planned uptime (in hours). Planned uptime = service hours – planned ...

Listed in: , , , , , , , , , , , ,
Tags: , , , , , , ,
This KPI is most used for:
Operational Excellence

% of changes scheduled outside maintenance window

Percentage of changes scheduled outside pre-defined/pre-agreed maintenance window. A maintenance window is a prescheduled time when a system can be taken off-line for maintenance, if ...

Listed in: , , ,
Tags: , ,
This KPI is most used for:
Operational Excellence
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