menu SIGN IN
This is a preview of KPI Library. To browse and search for key performance indicators, also known as business metrics, performance measures or business indicators, in various industries and general processes, login or join for free.
Home >

>

>

BiSL | Information Technology


Business Information Services Library (BiSL) establishes a bridge between IT and business processes, and between business information administrators and information managers. The BiSL process model provides an insight into all of the primary processes within their field of operations and into the relationship between the various processes. It offers a starting point for the improvement of these processes using best practices, amongst other things, and it provides uniform terminology.


KPIs in ‘BiSL | Information Technology’

Quality of services delivered

Based on empirical data, reports and customer reviews, the right level of products and services of suppliers can be measured. Optional methods are: customer satisfaction ...
This KPI is most used for:
Operational Excellence
This KPI is most used for:
Operational Excellence

Number of new change requests

Numbers can also be compared with standards, agreements with end-users or customers. The number of new change requests also explains what is going on in ...
This KPI is most used for:
Operational Excellence

Number of complaints or escalations

The quality of suppliers can also be measured with these criteria
This KPI is most used for:
Operational Excellence
Wanna have more KPIs per page? Login or Join Now!

Browse by industry


Browse by business process

Sign in to KPI Library

Please sign in or join for free to view the complete KPI Library.


Password:
(forgot password?)
Remember me on this computer

Not yet a member? Join Now!