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BMF | Telecommunications


TM Forum Business Metrics Framework (BMF)


KPIs in ‘BMF | Telecommunications’

Mean-time between failure (MTBF)

The average time between equipment failures over a given period i.e. the average time a device will function before failing. It is the reliability rating ...
This KPI is most used for:
Operational Excellence
This KPI is most used for:
Operational Excellence

% of Orders Requiring Rework

Percentage of Orders Requiring Rework (e.g. by Cause Type).
This KPI is most used for:
Operational Excellence

% Orders Delivered by Committed Date

Percentage of Orders Delivered by Committed Date.
This KPI is most used for:
Operational Excellence
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