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This is a preview of KPI Library. To browse and search for key performance indicators, also known as business metrics, performance measures or business indicators, in various industries and general processes, login or join for free.

KPIs in ‘Business frameworks’
tagged with ‘IT’

This KPI is most used for:
Operational Excellence

% of spent on IT maintenance

Percentage of money spent on maintaining the IT infrastructure versus the total IT spent.
This KPI is most used for:
Operational Excellence

% of stakeholders satisfied with IT quality

Percent of stakeholders satisfied with IT quality
This KPI is most used for:
Customer Intimacy

% of IT budget spent on risk management

Percent of IT budget spent on risk management (assessment and mitigation) activities.
This KPI is most used for:
Operational Excellence
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