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KPIs in ‘Business frameworks’
tagged with ‘Security’

Percent of incidents classified as security related

Security if a major concern to all service provider organizations. International standards call for a special procedure and protocols for all security related issues. This ...
This KPI is most used for:
Operational Excellence

% of security-related service calls

Percentage of security-related service calls.
This KPI is most used for:
Operational Excellence

% of personnel trained in safety, security and facilities measures

Percentage of personnel trained in safety, security and facilities measures.
This KPI is most used for:
Operational Excellence

% of systems where security requirements are not met

Percentage of systems where security requirements are not met.
This KPI is most used for:
Operational Excellence
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