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KPIs in ‘Business frameworks’
tagged with ‘capacity’

% of CIs with under-capacity

Percentage of Configuration Items (CIs) with under-capacity, relative to all CIs used to deliver services to end-customers.
This KPI is most used for:
Operational Excellence

% of network bandwidth used

Gap between actual network usage and maximum capacity of the network.
This KPI is most used for:
Operational Excellence

% of time when Capacity resources are being used below expected

Time when resources wasn’t used or was used below a minimum demand value [underused]: Example % HW Time working below normal levels % Time when ...
This KPI is most used for:
Operational Excellence

Production Capacity Productivity

This ratio is an indicator of how effectively a firm’s capital equipment and workforce is used. Capacity productivity represents a firm’s excess capacity potential. Excess ...
This KPI is most used for:
Operational Excellence
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