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This is a preview of KPI Library. To browse and search for key performance indicators, also known as business metrics, performance measures or business indicators, in various industries and general processes, login or join for free.

KPIs in ‘Business frameworks’
tagged with ‘issue’

This KPI is most used for:
Operational Excellence

Percent of incidents classified as security related

Security if a major concern to all service provider organizations. International standards call for a special procedure and protocols for all security related issues. This ...
This KPI is most used for:
Operational Excellence

Project issue queue rate

The number of project issues closed, relative to the number of project issues opened in a given time period.
This KPI is most used for:
Operational Excellence

% of risk issues exceeding defined risk tolerance without action plans

Percentage of risk issues exceeding defined risk tolerance for which action plans have been established (alternatively, percentage of mitigation plans that have not been developed)
This KPI is most used for:
Operational Excellence
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