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Business frameworks


KPIs in ‘Business frameworks’
tagged with ‘urgency’

% of urgent changes

Number of opened, urgent changes relative to the total number of changes opened in a given time period. This KPI reflects the size of the ...

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This KPI is most used for:
Operational Excellence

Average cycle time between urgent releases

Average time between urgent releases of software. An urgent release is defined as a release that is not planned for example when a release is ...

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This KPI is most used for:
Operational Excellence

% Emergency changes

Number of opened, urgent changes relative to the total number of changes opened in a given time period.

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This KPI is most used for:
Operational Excellence

% of Planned vs Unplanned changes

can be calculated using Urgent or Last minute changes added to the schedule

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by Anthony Q.
This KPI is most used for:
Operational Excellence
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