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KPIs in ‘Professional & Technical Services’

% of time sheets in need of correction/validation

Percentage of time sheets in need of correction and/or validation by submitter.
This KPI is most used for:
Operational Excellence

Profit per project

A strategic KPI that focuses service-based companies on achieving the maximum profit per project they work on. This KPI is not improved by selling more ...
This KPI is most used for:
Operational Excellence

Annual billable utilization %

Percentage of billable hours divided (2080 hours – vacation and holidays) There are many different ways to calculate utilization. In the US the standard definition ...
This KPI is most used for:
Operational Excellence

Average hourly fee

Average hourly fee.

Listed in:
This KPI is most used for:
Cost Leadership
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