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KPIs in ‘Banking & Insurance’

Average sum deposited in new deposit accounts

Average sum deposited in new deposit accounts.

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Operational Excellence

% of claims where initial liability decision is not made within statutory time frame

Percent of claims where the initial liability decision is not made within the statutory time frame.

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This KPI is most used for:
Operational Excellence

Loss Ratio (%)

The ratio of claims to premiums. It may be calculated in several different ways, using paid premiums or earned premiums, and using paid claims with ...

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Operational Excellence

Claims solvency (%)

Insurance companies’ ability to pay the claims of policyholders.

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This KPI is most used for:
Operational Excellence
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