Fire & Rescue services

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Key Performance Indicators in this category

Average time to respond to emergency
Average time it takes from receiving the distress call and getting on the way to the scene.

This KPI is most used for:
Operational Excellence
Listed in:
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Number deliberate fires (including vehicles) per 10,000 population
Number deliberate fires (including vehicles) per 10,000 population

This KPI is most used for:
Operational Excellence
Listed in:
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Average cost per incident attended
Average cost per incident attended.

This KPI is most used for:
Operational Excellence
Listed in:
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% of prank calls
Percentage of prank calls.

This KPI is most used for:
Cost Leadership
Listed in:
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