Quality, Improvement & Innovation

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Key Performance Indicators in this category

Average number of training hours per employee
Total number of training hours divided by the number of employees (in FTE).

This KPI is most used for:
Operational Excellence
Listed in:
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Time-to-market of new products/services
Time-to-market of new products/services. The time it takes from the time a product is envisioned or defined until it is on store shelves.

This KPI is most used for:
Operational Excellence
Listed in:
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R&D spend as % of revenue
Research and development activities spend as percentage of revenue.

This KPI is most used for:
Cost Leadership
Listed in:
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by Brendan Dunphy
Defects per million opportunities (DPMO)
DPMO is a Six Sigma calculation used to indicate the amount of defects in a process per one million opportunities. To calculate: Total Number of ...

This KPI is most used for:
Operational Excellence
Listed in:
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