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Quality, Improvement & Innovation

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This is a preview of KPI Library. To browse and search for key performance indicators, also known as business metrics, performance measures or business indicators, in various industries and general processes, login or join now for free.
Home > Quality, Improvement & Innovation

  • Innovation (43)
  • Knowledge (14)
  • Quality assurance (25)
  • Six Sigma (14)
  • Benchmarking (4)
  • Data Quality (3)
  • Documents (14)
  • Improvement (11)

Key Performance Indicators in this category

Average number of training hours per employee
Total number of training hours divided by the number of employees (in FTE).

This KPI is most used for:
Operational Excellence
Listed in:
Cobit Manage IT Human Resources, Cobit Manage Service Desk & Incidents, Training, GRI Labor Practices & Decent Work, Improvement
Time-to-market of new products/services
Time-to-market of new products/services. The time it takes from the time a product is envisioned or defined until it is on store shelves.

This KPI is most used for:
Operational Excellence
Listed in:
Software development, Innovation, R&D, VRM Project & Programs
R&D spend as % of revenue
Research and development activities spend as percentage of revenue.

This KPI is most used for:
Cost Leadership
Listed in:
Innovation, VRM Product
by Brendan Dunphy
Defects per million opportunities (DPMO)
DPMO is a Six Sigma calculation used to indicate the amount of defects in a process per one million opportunities. To calculate: Total Number of ...

This KPI is most used for:
Operational Excellence
Listed in:
Manufacturing, Six Sigma
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