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KPIs in ‘Information Technology’
tagged with ‘IT’

% of IT costs associated to IT maintenance

Percentage of costs associated to IT maintenance (instead of IT investment in new initiatives) relative to all IT costs within the measurement period.
This KPI is most used for:
Cost Leadership

% of IT costs associated to IT investment

Percentage of costs associated to IT investment (instead of IT maintenance of existing IT services) relative to all IT costs within the measurement period.
This KPI is most used for:
Cost Leadership

IT to Total Employees Ratio

Ratio between IT staff (in FTE) and all non-IT staff (in FTE).
This KPI is most used for:
Cost Leadership

% IT Budget of Total Revenues

Percentage of IT budget of total revenues of the company.
This KPI is most used for:
Cost Leadership
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