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KPIs in ‘Information Technology’
tagged with ‘Security’

% of downtime due to security incidents

Percentage of downtime due to security incidents.

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This KPI is most used for:
Operational Excellence

Security Incident Resolution Time by Severity

% of Security Incidents resolved within agreed SLA by Severity.
This KPI is most used for:
Operational Excellence

Percent of incidents classified as security related

Security if a major concern to all service provider organizations. International standards call for a special procedure and protocols for all security related issues. This ...
This KPI is most used for:
Operational Excellence

Security vulnerability density per 1,000 lines of code

Number of security vulnerabilities in developed code per 1,000 lines of code.

Listed in:
Tags:
This KPI is most used for:
Operational Excellence
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