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KPIs in ‘Information Technology’
tagged with ‘analysis’

This KPI is most used for:
Operational Excellence

Business Impact Analysis (BIA) Coverage

Percentage of areas coveraged by a BIA evaluation within the organization. The aim is to check if all critical areas where evaluated in order to ...
This KPI is most used for:
Operational Excellence

Percent of incidents classified as security related

Security if a major concern to all service provider organizations. International standards call for a special procedure and protocols for all security related issues. This ...
This KPI is most used for:
Operational Excellence

% of implemented changes without Impact Analysis

Percentage of changes (that required an Impact Analysis) that were implemented without an Impact Analysis.
This KPI is most used for:
Operational Excellence
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