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KPIs in ‘Information Technology’
tagged with ‘equipment’

Availability (excluding planned downtime)

Percentage of actual uptime (in hours) of equipment relative to the total numbers of planned uptime (in hours). Planned uptime = service hours – planned ...
This KPI is most used for:
Operational Excellence

Mean-time between failure (MTBF)

The average time between equipment failures over a given period i.e. the average time a device will function before failing. It is the reliability rating ...
This KPI is most used for:
Operational Excellence

% of changes with 'Delay' status due to unavailability of equipment

Percentage of changes with ‘Delay’ status due to unavailability of equipment.
This KPI is most used for:
Operational Excellence
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