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This is a preview of KPI Library. To browse and search for key performance indicators, also known as business metrics, performance measures or business indicators, in various industries and general processes, login or join for free.

KPIs in ‘Information Technology’
tagged with ‘issue’

This KPI is most used for:
Operational Excellence

Percent of incidents classified as security related

Security if a major concern to all service provider organizations. International standards call for a special procedure and protocols for all security related issues. This ...
This KPI is most used for:
Operational Excellence
This KPI is most used for:
Operational Excellence

Number of times (corporate) website shows a 404 page

When a 404 error page of a corporate website is showed more often than a certain target this might indicate navigation issues within the website ...
This KPI is most used for:
Operational Excellence
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