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KPIs in ‘ITIL | Information Technology’
tagged with ‘capacity’

% of network bandwidth used

Gap between actual network usage and maximum capacity of the network.
This KPI is most used for:
Operational Excellence

% of time when Capacity resources are being used below expected

Time when resources wasn’t used or was used below a minimum demand value [underused]: Example % HW Time working below normal levels % Time when ...
This KPI is most used for:
Operational Excellence
This KPI is most used for:
Operational Excellence

Cost of producing Capacity Plans

Cost of producing and keeping up-to-date of Capacity Plans
This KPI is most used for:
Cost Leadership
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