menu SIGN IN
This is a preview of KPI Library. To browse and search for key performance indicators, also known as business metrics, performance measures or business indicators, in various industries and general processes, login or join for free.

KPIs in ‘ITIL | Information Technology’
tagged with ‘urgency’

% of urgent changes

Number of opened, urgent changes relative to the total number of changes opened in a given time period. This KPI reflects the size of the ...
This KPI is most used for:
Operational Excellence

Average cycle time between urgent releases

Average time between urgent releases of software. An urgent release is defined as a release that is not planned for example when a release is ...
This KPI is most used for:
Operational Excellence

% of Planned vs Unplanned changes

can be calculated using Urgent or Last minute changes added to the schedule
This KPI is most used for:
Operational Excellence

Number of urgent releases approvals (Hot Fixes)

As the approvals gives an Idea of needs & criticalities which can also be benchmarked for stress levels & ignorance levels of approving authorities
This KPI is most used for:
Operational Excellence
Wanna have more KPIs per page? Login or Join Now!

Browse by industry


Browse by business process

Sign in to KPI Library

Please sign in or join for free to view the complete KPI Library.


Password:
(forgot password?)
Remember me on this computer

Not yet a member? Join Now!