KPIs in ‘Manufacturing, R&D & Maintenance’
Average time (e.g. in hours) between the occurrence of an incident and its resolution.
Listed in: Systems, Database, Network, ITIL Incident management, IT Service Levels, Application, Web Hosting, Telephony, Maintenance, Email, Storage, Backup, ASL Incident management, MOF Incident Management, VRM Process Performance, VRM Support, IT Incident & Problem
Tags: repair, time, duration, device, equipment, incident, solution, resolution, maintenance
Percentage of preventive maintenance cost of total maintenance costs within measurement period. Preventive maintenance cost is the cost associated with maintenance carried out at predetermined ...
Maintenance efficiency is a measure of the maintenance effort required to deliver required performance levels from equipment (or plant). Maintenance man hours is the actual ...