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KPIs in ‘Order fulfillment’

Order Fill Rate, Customer

The number of orders / lines that are processed complete divided by the total orders / lines processed within the measurement period. For enterprises with ...
This KPI is most used for:
Operational Excellence

Order Fulfillment Lead Time

This is a measure of an organization’s ability to quickly serve customer demands. This figure measures speed of service and indicates the average time from ...
This KPI is most used for:
Operational Excellence

% of Orders Requiring Rework

Percentage of Orders Requiring Rework (e.g. by Cause Type).
This KPI is most used for:
Operational Excellence

% Orders Delivered by Committed Date

Percentage of Orders Delivered by Committed Date.
This KPI is most used for:
Operational Excellence
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