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KPIs in ‘Other’
tagged with ‘task’

% admin tasks performed on-time

Administrative work normally forms part of a larger body of work, like a project or event or service delivery task. So very often there are ...
This KPI is most used for:
Operational Excellence

% non-admin staff time spent performing administrative tasks

One of the main reasons we have people in administrative roles is to make a team or unit operate more efficiently. Who wants to pay ...
This KPI is most used for:
Operational Excellence

% non-admin staff time spent assisting admin staff with administrative tasks

Non-admin staff should be focusing on their technical or specialist work, and not on the admin work that’s been delegated to admin staff, or is ...
This KPI is most used for:
Operational Excellence

% delegated admin tasks that did not require rework

If your administrative staff aren’t getting the tasks done correctly, first time, it’s going to frustrate the non-admin staff and drive them to the desperate ...
This KPI is most used for:
Operational Excellence
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