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KPIs in ‘Postal & Courier services’

% of deliveries that are delivered correctly first time

Percentage of deliveries that are delivered correctly first time.
This KPI is most used for:
Operational Excellence

Average cost per delivery

Average cost per delivery.
This KPI is most used for:
Operational Excellence

% of agreed delivery times reached

Percentage of agreed delivery times reached.
This KPI is most used for:
Operational Excellence

% of deliveries that are not delivered

Percentage of deliveries that are not delivered.
This KPI is most used for:
Operational Excellence
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