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Procurement, Suppliers & Outsourcing


KPIs in ‘Procurement, Suppliers & Outsourcing’
tagged with ‘contract’

Average time to procure

Average time to procure an item. Time lag between request for procurement and signing of contract or purchase.
This KPI is most used for:
Operational Excellence

Proportion of purchases made from contracts/frameworks

Proportion/percentage of purchases made from contracts/frameworks.

Listed in:
Tags: ,
This KPI is most used for:
Operational Excellence

% of user complaints due to contracted services

Percentage of user complaints on contracted services as a percentage of all user complaints.
This KPI is most used for:
Operational Excellence

% of orders based on framework/standard contract

Percentage of orders based on a framework/standard contract relative to all orders.

Listed in:
Tags:
This KPI is most used for:
Operational Excellence
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