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Program management


The coordinated management of a portfolio (set) of projects to achieve a set of business objectives is called program management.


KPIs in ‘Program management’

% of milestones missed

Percentage of milestones as recorded in all projects/programs that have been missed.
This KPI is most used for:
Operational Excellence

% of projects on time

Percentage of projects that are executed in the planned time-frame based on their baseline.
This KPI is most used for:
Operational Excellence

% of projects on time and on budget

Percentage of projects that are executed in the planned time-frame and budget (costs) based on their baseline.
This KPI is most used for:
Operational Excellence

Average number of milestones per project plan

To bring focus in managing the project the project plan is better if the number of milestones are balanced. Good: > 5 # milestones Average: ...
This KPI is most used for:
Operational Excellence
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