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Sales are the activities involved in selling products or services in return for money or other compensation. It is an act of completion of a commercial activity.


KPIs in ‘Sales’
tagged with ‘customer’

Attrition or churn

How frequently do customers terminate the relationship by opting out, stop purchasing or choose a competitor. Loss of customers per year as a percentage of ...
This KPI is most used for:
Operational Excellence

% product trials that convert in customers

Percentage of product trials that convert in customers.
This KPI is most used for:
Operational Excellence

Average Spend per Customer

The total sales revenue made to date, divided by the total number of customers to date.
This KPI is most used for:
Operational Excellence

% of customers that are satisfied

Percentage of customers that are satisfied.
This KPI is most used for:
Operational Excellence
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