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This is a preview of KPI Library. To browse and search for key performance indicators, also known as business metrics, performance measures or business indicators, in various industries and general processes, login or join for free.

Social networks such as Facebook and Linked-in.


KPIs in ‘Social networks’

Average number of friend requests

Average number of friend requests i.e. invitations to connect in network.
This KPI is most used for:
Customer Intimacy

% of members active in groups

Percentage of members active in groups, e.g. posting content etc.
This KPI is most used for:
Customer Intimacy

Average number of group members

Average number of people in groups.
This KPI is most used for:
Operational Excellence

Average number of groups that member joined

Average number of groups that a member joined.
This KPI is most used for:
Cost Leadership
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