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KPIs in ‘Technology’
tagged with
‘customer’
Number of complaints
Number of complaints received within the measurement period.
Number of customers per server
Number of customers per server.
SaaS customer margin ratio
Live Time value (LTV) divided by the customer acquisition costs (CAC).
% product trials that convert in customers
Percentage of product trials that convert in customers.
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PRINCE2 | Project Portfolio
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Risk IT | Information Technology
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