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Telecommunications


The process of transmitting information over a distance by any electrical or electromagnetic medium. Information may take the form of voice, video, or data. Electromagnetic transmission media include telephone lines, cable, microwave, satellites, and light beams.


KPIs in ‘Telecommunications’

Average subscription length

Average subscription length (e.g. in months).
This KPI is most used for:
Operational Excellence

Availability

The general formula for availability is: Availability = [MTBF/(MTBF+MTTR)] x 100 Availability is a function of the total service time, the mean time between failure ...
This KPI is most used for:
Operational Excellence

Downtime

The formula derives the percentage of the time service is available. The inverse is the amount of downtime.
This KPI is most used for:
Operational Excellence

Average international packet loss %

Average international packet loss percentage.

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This KPI is most used for:
Operational Excellence
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