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KPIs in ‘Transportation & Warehousing’
tagged with ‘customer’

Transit time

Measured by the number of days (or hours) from the time a shipment leaves your facility to the time it arrives at the customer’s location.
This KPI is most used for:
Operational Excellence

Optimize Load Fulfilment (OLF) %

Optimize Load Fulfilment (OLF) % to the carrier. Firstly, You have to review performance of the product itself, then (if it is needed) decide to ...
This KPI is most used for:
Operational Excellence

On-time pickups

Calculated by dividing the number of pick-ups made on-time (by the freight carrier) by the total number of shipments in a period. This is an ...

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This KPI is most used for:
Operational Excellence

Customer Injury Rate per million passenger trips

Customer injury rate per million passenger trips.

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This KPI is most used for:
Operational Excellence
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