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VRM Class "A" Metrics


KPIs in ‘VRM Class "A" Metrics’
tagged with ‘order’

Short Notice Purchase Orders

The intent of this measure is to track the number and percent of supplier schedules changed inside suppliers’ fixed zones. Included are changes to the ...

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This KPI is most used for:
Operational Excellence

Order Entry Errors

The intent of the measure is to track the frequency with which orders are rejected by the order processing system or which require follow-up by ...

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This KPI is most used for:
Operational Excellence

Customer Service Performance

The intent of this measure is to track and improve the percent of customer orders which are delivered 100% complete with all correct paperwork, billed ...

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This KPI is most used for:
Operational Excellence

Invoice Accuracy

The intent of this measure is to track and improve billing accuracy by discovering and eliminating root causes of billing errors. It is one component ...

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This KPI is most used for:
Operational Excellence
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