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This is a preview of KPI Library. To browse and search for key performance indicators, also known as business metrics, performance measures or business indicators, in various industries and general processes, login or join for free.

KPIs in ‘VRM Customer Relations’
tagged with ‘employee’

Sales per employee

(Annual) sales per employee.
This KPI is most used for:
Operational Excellence

Online Telesales Training

Number of employees trained in telesales as % of total sales personnel.
This KPI is most used for:
Operational Excellence

Sales Person Productivity

This ratio measures the productivity of sales employees to total company sales.

Listed in:
Tags: , , ,
This KPI is most used for:
Operational Excellence

Avg Training Telesales Cost

Ratio of total training hours in one year per Telesales employee.

Listed in:
Tags: , , , ,
This KPI is most used for:
Customer Intimacy
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