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KPIs in ‘VRM Customer Relations’
tagged with ‘revenue’

Sales productivity ratio

Divide of actual revenue (e.q. months or years) with numbers of sales headcount
This KPI is most used for:
Operational Excellence

Revenue per Contract

Average Revenue per customer contract signed.

Listed in: ,
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This KPI is most used for:
Cost Leadership

Warranty Cost as % of Revenue

Total warranty cost expresses as a percentage of gross revenues.

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This KPI is most used for:
Operational Excellence

Campaign / Event Cost Revenue Ratio

Revenues generated by events and campaigns divided by campaign event costs Calculation = Revenues generated by events and campaigns / Campaign event costs * 100

Listed in:
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This KPI is most used for:
Cost Leadership
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