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This is a preview of KPI Library. To browse and search for key performance indicators, also known as business metrics, performance measures or business indicators, in various industries and general processes, login or join for free.

KPIs in ‘Value Reference Model | Value Chain’
tagged with ‘management’

Sales Plan Performance

The intent of this is to examine actual sales performance versus planned sales performance for each (COMPANY) Integrated Business Management family. Actual Sales consist of ...
This KPI is most used for:
Operational Excellence

Invoice Management Cost

Includes costs for invoicing, processing customer payments, and verifying customer satisfaction.
This KPI is most used for:
Cost Leadership

Rate, Invoice Discrepancy

Invoice discrepancy management rate l. Example goal: no increase in rate comparing year over year.
This KPI is most used for:
Customer Intimacy

Channel Management Cost Ratio

Includes all costs for activities related to contract negotiation, monitoring progress and reporting against the customer’s contract, including administration of performance or warranty related issues. ...
This KPI is most used for:
Operational Excellence
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