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Timeless wisdom from the experts on Key Performance Indicators.

Stacey Barr

CASE STUDY: 3 Common Mistakes To Avoid With Your XmR Charts (Part 3)

Posted by Stacey Barr about 1 month ago, 0 comments
Following on from Parts 1 and 2, another of the legacy habits that can sneak surreptitiously into our XmR charts and make them incapable of highlighting the real signals in our performance measures, is relying too much on our eyes and not enough on the rules for detecting signals.
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Paul Niven

Rock Your Business

Posted by Paul Niven about 1 month ago, 1 comment
There’s a lesson in his response for all of us involved in the development and execution of strategy – and that means every employee from the CEO on down. Our equivalent of “classic songs” and “hits” are the products and services we’ve been providing for many years and the accompanying processes we’ve relied upon to “get things done.” Sometimes we become so enamored with our “classic” products that they become almost sacred, and we continue to churn them out regardless of whether or not our audience – paying customers - is ready for something new and different.
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Stacey Barr

CASE STUDY: 3 Common Mistakes To Avoid With Your XmR Charts (Part 2)

Posted by Stacey Barr 3 months ago, 0 comments
Following on from Part 1, another of the legacy habits that can sneak surreptitiously into our XmR charts and make them incapable of highlighting the real signals in our performance measures, is focusing on the wrong performance measure!
Read more...

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