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Michael Taplin

Michael Taplin

realkpis.com is the home of The KPI Bible and offers the lowdown on KPI modeling

New Zealand | Professional Services - Business Consulting

Business Plans, Business Models or KPI Models?

Posted over 8 years ago, 4 comments
Is it possible to capture the essence of a unique business model in a single spreadsheet model? Could this simple step reveal new insight on what is really important. Do written business plans really help the entrepreneur?
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Two alternative views of performance.Can a KPI model reveal both?

Posted over 8 years ago, 0 comments
How to satisfy the demands of different groups of people in a business for different presentations of data using the same fundamental KPIs is challenging. This article offers a way to the solution.
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The art and science of "What if?" questions

Posted over 8 years ago, 0 comments
The analysis generated a performance improvement strategy that we knew would work because one of the units was already doing it. In addition, we knew what the target performance was and what the effort would return. When it was implemented, we found that some of the projected returns could not be achieved because of concealed operational differences between the two units, but overall after 12 months , the ROFE for the combined units had been improved by over 75%.
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Sales Team Productivity – process measures reveal your sales KPIs

Posted over 8 years ago, 0 comments
If you only measure sales team productivity by the end result measure, number and value of sales orders, you are missing two great opportunities; your opportunity to tweak your sales process, and the opportunity to shift your team focus to productive activity. Sales KPIs are measures of how effective your sales process is. If you answer the question checklist in this article you will find your real Sales KPIs.
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Defining sales KPIs and setting an acceptable target or range

Posted over 8 years ago, 0 comments
Part 2 of this series explains how to move from a sales process definition to a KPI model that guides your sales activity. It starts with the definition of milestones, looks at just three KPis for salespeople and the whole team, concluding with a definition of sales productivity. We then examine a different model to draw a surprising conclusion about the productivity of the whole sales process.
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