Performance Management Made Easy
Paul NivenPerformance Management ExpertUnited States | Consulting Yes Mom, Rock Stars Can Teach You Something
Posted
4 months
ago,
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During Scorecard consulting engagements one of the greatest challenges I see my clients struggling with is their desire to find the ‘perfect’ measure for every objective on their Strategy Map. Never satisfied with the results of extensive brainstorming and endless debate among their colleagues, many continue to strive for that one holy grail of a measure that will bring perfect clarity and insight to their pursuit of strategy execution. For some the level of frustration eventually reaches a boiling point, inevitably expressed with some form of the sentence, “You just can’t measure what we do!” which of course is completely false.
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Are You Listening?
Posted
5 months
ago,
1 comment
Yesterday my clock radio came to life at precisely at 6:15 a.m., just as I had instructed it the night before. Instead of an alarm – who wants to be jolted awake by a jarring buzz next to your head – I was awakened by what some would consider equally as jarring – the frenzied chatter of a morning radio team. As I was easing into consciousness the station’s entertainment reporter listed the celebrity news of the previous weekend. At one point she mentioned that singer Hilary Duff became engaged to Canadian hockey player Mike Comrie, who popped the question while the two were vacationing in Hawaii. After some lighthearted banter on the topic the DJ asked whether Comrie was part of the Olympic team that was currently playing in Vancouver. His question struck me immediately. “Wasn’t he listening?” I mumbled to myself. She said Comrie had proposed in Hawaii so it would be pretty tricky to plan a romantic escape with your girlfriend while simultaneously battling for a gold medal 2,700 miles away.
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Be Careful What You Cut
Posted
5 months
ago,
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Cost cutting and job reduction programs have always been popular in downturns, but they have taken on increased prominence during this most recent and extremely severe recession. Beyond the alarming number of jobs lost, what is most distressing for many people is that a significant number of those positions won’t return when conditions improve. Economists suggest that of the 8.4 million American jobs that disappeared during the current recession -a full 25% – will not be returning. In fact, as financial results begin to improve, the cuts keep on coming. As of this writing, about 95% of the companies in the Standard and Poor’s 500-stock index have provided fourth quarter (2009) results, and the majority beat forecasts. Among them was United Parcel Service (UPS), the world’s largest package handler by volume. On the day they projected better than expected earnings, they also announced the elimination of almost 2,000 management and administrative jobs.
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Questions Peter Drucker Would Ask
Posted
6 months
ago,
2 comments
I’m sure many of you reading this have also read the work of Jim Collins, including his worldwide bestseller “Good to Great” and perhaps his 1994 text “Built to Last” as well, co-authored with Jerry Porras. The latter book chronicled eighteen companies that Collins and Porras considered ‘visionary,’ and highlighted a number of principles the authors’ attributed to their collective success. You may be well aware of the book’s basic premise, but you may not know that in the process of bringing it to print, Collins and Porras rejected over one hundred potential titles. At one point an exasperated Collins fumed “Why don’t we just name it ‘Drucker was Right’ and we’re done!” Such was the lofty esteem in which Peter Drucker was held by two of the world’s leading business thinkers in the late twentieth century.
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Delivering Better Presentations
Posted
6 months
ago,
3 comments
If you’re involved in the Performance Management process at your organization, chances are that at some point you’ll be invited to deliver a presentation to your colleagues, your executive team, or maybe even your Board of Directors. Over the years I’ve sat in on numerous presentations at client locations and have witnessed a full spectrum of results; from passionate and inspiring oratories, to tongue-tied deliveries causing everyone in attendance to squirm.
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Biography
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Paul R. Niven is an author, management consultant, and noted speaker on the subjects of Strategy Formation and Strategy Execution with the Balanced Scorecard. As both a practitioner and Consultant he has developed successful Performance Management systems for clients large and small in a wide variety of organizations, including Fortune 1000 companies, public sector agencies, and nonprofit organizations. Read on...Paul R. Niven is an author, management consultant, and noted speaker on the subjects of Strategy Formation and Strategy Execution with the Balanced Scorecard. As both a practitioner and Consultant he has developed successful Performance Management systems for clients large and small in a wide variety of organizations, including Fortune 1000 companies, public sector agencies, and nonprofit organizations. Paul’s latest book is “Roadmaps and Revelations: Finding the Road to Business Success on Route 101,” an entertaining management fable on the topic of Strategic Planning. The second edition of his very popular book “Balanced Scorecard Step by Step: Maximizing Performance and Maintaining Results” was released in September, 2006. The first edition has been translated into over a dozen languages. His other books include: “Balanced Scorecard Step by Step for Government and Nonprofit Agencies” second edition released by John Wiley & Sons in 2008, and “Balanced Scorecard Diagnostics” which was released in April, 2005. He may be reached through his websites: www.paulniven.com, |
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