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Performance Measurement

KPI Expert Blogs

Timeless wisdom from the experts on KPIs & Performance Measurement.
Stacey Barr

Essential Resources For Proper Performance Measurement

Posted by Stacey Barr 2 days ago, 0 comments
Performance measurement done well takes a bit of effort and a bit of time - more effort and time that we can fit into and around all the other things we're doing...
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Phil Green

Eat oats!

Posted by Phil Green 6 days ago, 0 comments
Official inflation numbers are very low and do not correspond with the reality people face when they shop.
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Stacey Barr

How to Find Signals in Your Seasonal KPIs

Posted by Stacey Barr 29 days ago, 1 comment
One of the trickiest KPIs to analyse, interpret and use are those that have a seasonal or cyclical pattern. Can you make these KPIs reveal their insights about how to improve performance, without getting drowned out in the seasonal variation? Yes you can!
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Klaasjan Doeswijk

Performance Management in Shared Service Centres

Posted by Klaasjan Doeswijk about 1 month ago, 1 comment
Today C-level leaders are pressured to cut costs, tighten controls and to improve performance. How to drive your Shared Service operation to the next level of performance?
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Phil Green

How statistical process control charts mislead

Posted by Phil Green about 1 month ago, 0 comments
The statistical process control chart is designed to help differentiate between what are usually called “common” causes of variation and “special” causes. But this is very misleading.
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Klaasjan Doeswijk

Becoming an insight-driven organisation

Posted by Klaasjan Doeswijk 2 months ago, 0 comments
Breakthrough ways of understanding data are reaching the mainstream. Is your organization ready for the insights they bring?
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