menu SIGN IN

KPIs 101

KPI Expert Blogs

Timeless wisdom from the experts on KPIs & KPIs 101.
Phil Green

The definitions of performance indicators are critical: the case of unemployment.

Posted by Phil Green almost 9 years ago, 0 comments
The US Bureau of Labor statistics calculates inflation several different ways. The mostly widely reported is U-3, and what people generally call the “unemployment rate.” U-6 has a broader definition and includes discouraged workers and those that work part time because they cannot find full time work.
Stacey Barr

How to Make the Case For KPIs

Posted by Stacey Barr almost 9 years ago, 0 comments
Managers and Executives don't usually invest in performance measurement, they invest in the benefits that good performance measurement will bring them, so long as those benefits are relevant to what's on their radar right now. And that's the role of a good KPI business case: to show how better performance measurement can make it easier and faster to achieve their priorities. Here are the ingredients of a good KPI business case...
Michael Taplin

Business Plans, Business Models or KPI Models?

Posted by Michael Taplin about 9 years ago, 4 comments
Is it possible to capture the essence of a unique business model in a single spreadsheet model? Could this simple step reveal new insight on what is really important. Do written business plans really help the entrepreneur?
Paul Niven

The Power of Leading Indicators - As Important As Ever

Posted by Paul Niven about 9 years ago, 0 comments
In the Performance Management and Balanced Scorecard worlds we often highlight the value of leading indicators of success. An effective system should contain a mix of lagging and leading measures if the organization wishes to get a true gauge of performance. The so-called ‘leading indicators’ are measures you feel hold predictive power and have the ability to drive or lead to the success of longer-term lagging indicators. For example, tracking the number of hours spent with prospects could be a leading indicator of future revenue, a classic lagging measure. Market share, an important, but ‘lagging’, indicator for many businesses is often driven by the leading indicator brand awareness.
Stacey Barr

3 Things You Need On Every KPI Graph

Posted by Stacey Barr about 9 years ago, 2 comments
The frighteningly vast majority of performance reports and dashboards are filled with graphs that fail to communicate the real signals our performance measures and KPIs are desperate to show us.
Michael Taplin

Two alternative views of performance.Can a KPI model reveal both?

Posted by Michael Taplin about 9 years ago, 0 comments
How to satisfy the demands of different groups of people in a business for different presentations of data using the same fundamental KPIs is challenging. This article offers a way to the solution.