Mean Time to Repair (MTTR)
Average time (e.g. in hours) between the occurrence of an incident and its resolution.
Direction: Less is better
Unit: Time
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November 23rd, 2007 at 10:51 am
how?
May 5th, 2008 at 8:11 pm
MTTC + MTTS = MTTR
Mean time to check + Mean time to Solution = Mean Time to Repair!
May 6th, 2008 at 10:19 am
do u think that is KPI? MTTR is attribute in the KPI.
why is that KPI?