KPI : % of incidents caused by deficient documentation

Home > Business frameworks > ITIL \| Information Technology > ITIL Change management % of incidents caused by deficient documentation Percentage of incidents that are caused by deficient documentation. Details Unit type: Percentage Direction: Minimize This KPI is most used for: Operational Excellence Listed in: ITIL Change management, IT Change & Release Comments You must be logged in to follow and/or post a comment.		Share & Subscribe Comment Feed Latest KPIs Latest Blog Posts Contribute to the KPI community Submit New KPI

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