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KPIs tagged with "failure"

Number of IT-related events with business impact with failure to escalate

Number of IT-related events with business impact in which a failure to escalate was a factor in event occurrence and/or the loss magnitude (e.g., the ...
This KPI is most used for:
Operational Excellence

Value of failed projects due to risk issues not identified

Value of failed projects due to risk issues not identified during the decision-making process (e.g., was the risk presented on the risk log? Was it ...
This KPI is most used for:
Operational Excellence

Fail rate of tested vs non-tested emergency releases

Find out how many tested emrgency releases fail in Production vs those that were not tested to highlight the value of testing.
This KPI is most used for:
Operational Excellence

% of service activation failures

Percentage of service activation failures.

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This KPI is most used for:
Operational Excellence
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