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KPIs tagged with "issue"

% of discovered issues that have been successfully corrected and tested

A measure of the percentage of issues (failures) discovered through continuity testing, that were subsequently resolved and validated via additional testing.
This KPI is most used for:
Operational Excellence

# of non-compliant Change Request issues resolved

Total number of change request issues resolved as a result of IT compliance review and recommendations in accordance to change managment procedures.

Listed in:
Tags: , , , ,
by Andy W.
This KPI is most used for:
Operational Excellence

Number of times defect is re-tested until closed/fixed

Number of times defect is re-tested until closed/fixed.
This KPI is most used for:
Operational Excellence

% of maintenance issues that could have been resolved with preventive maintenance

Percentage of maintenance issues that could have been resolved with preventive maintenance.
This KPI is most used for:
Operational Excellence
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