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Application Services Library (ASL)’s goal is the professional development of application management. This is achieved by offering a framework within which the processes of application management are brought in relation to each other.
KPIs in ‘ASL | Information Technology’
tagged with
‘Configuration Item’
% of CIs monitored for performance
Percentage of Configuration Item (CIs) that are monitored for performance with systems monitoring tools, relative to CIs that are used to provide services to end-users.
Listed in: ITIL Configuration management, ITIL Capacity management, Cobit Manage Performance & Capacity, ASL Capacity management, MOF Capacity Management, MOF Configuration Management, IT Availability, IT Configuration & Asset, IT Capacity
Tags: Performance, CI, Configuration Item, user, configuration item
% of CIs included in capacity reviews
Percentage of Configuration Items (CIs) included in capacity reviews
% of CIs with under-capacity
Percentage of Configuration Items (CIs) with under-capacity, relative to all CIs used to deliver services to end-customers.
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