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This is a preview of KPI Library. To browse and search for key performance indicators, also known as business metrics, performance measures or business indicators, in various industries and general processes, login or join for free.

KPIs in ‘Business frameworks’
tagged with ‘purchase’

Average time to procure

Average time to procure an item. Time lag between request for procurement and signing of contract or purchase.
This KPI is most used for:
Operational Excellence

Customer loyalty (index)

Customer loyalty is used to describe the behavior of repeat customers, as well as those that offer good ratings, reviews, or testimonials. Ratio of highest ...
This KPI is most used for:
Customer Intimacy
This KPI is most used for:
Cost Leadership
This KPI is most used for:
Cost Leadership
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